Last updated: July 5, 2024
At 4Lovebirds, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website and mobile application ("Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information in connection with the Services, including:
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Personal Information: When you create an account, subscribe to our Services, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
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Usage Data: We automatically collect information about how you interact with our Services, including your IP address, browser type, operating system, referring URLs, and information on your activity within our Services.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Services and store certain information. You can manage your cookie preferences through your browser settings.
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Sensitive Information: When necessary, with your consent or as otherwise permitted by applicable law, we process sensitive information such as data about your sex life or sexual orientation.
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Payment Data: If you make purchases, we collect data necessary to process your payment, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by our payment processors.
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Application Data: If you use our mobile application, we may collect information such as your geolocation, mobile device access permissions, mobile device data, and push notification preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our Services
- Processing your transactions and managing your subscriptions
- Improving, personalizing, and expanding our Services
- Communicating with you, including sending promotional materials and updates
- Analyzing usage patterns and monitoring trends
- Ensuring the security and integrity of our Services
- Responding to user inquiries and offering support
- Sending administrative information
- Enabling user-to-user communications
- Requesting feedback
- Delivering targeted advertising and marketing communications
- Protecting our Services, including fraud monitoring and prevention
- Identifying usage trends and determining the effectiveness of our marketing campaigns
- Saving or protecting an individual’s vital interests
3. Sharing Your Information
We may share your information in the following circumstances:
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With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
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For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
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With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
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With Other Users: When you share personal information or interact with public areas of the Services, such information may be viewed by all users and publicly available outside the Services.
4. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: You have the right to request access to your personal information.
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Correction: You can request correction of inaccurate or incomplete personal information.
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Deletion: You have the right to request the deletion of your personal information.
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Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions in those emails. You can also adjust your cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
7. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
8. Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.
10. Your Rights Under GDPR
If you are located in the EU or UK, you have certain rights under the General Data Protection Regulation (GDPR) and UK GDPR, including:
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Right to Access: You have the right to request access to the personal information we collect from you.
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Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
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Right to Erasure: You have the right to request that we delete your personal information.
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Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
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Right to Data Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format and transfer it to another data controller.
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Right to Object: You have the right to object to our processing of your personal information.
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Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
11. Your Rights Under CCPA
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including:
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Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
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Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
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Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
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Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
12. Do Not Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
13. Third-Party Websites
Our Services may contain links to third-party websites or services that are not owned or controlled by 4Lovebirds. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
14. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
15. Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
16. Minors
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
17. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.
18. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
-
Access: You have the right to request access to your personal information.
-
Correction: You can request correction of inaccurate or incomplete personal information.
-
Deletion: You have the right to request the deletion of your personal information.
-
Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions in those emails. You can also adjust your cookie preferences through your browser settings.
19. Your Rights Under GDPR
If you are located in the EU or UK, you have certain rights under the General Data Protection Regulation (GDPR) and UK GDPR, including:
-
Right to Access: You have the right to request access to the personal information we collect from you.
-
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
-
Right to Erasure: You have the right to request that we delete your personal information.
-
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
-
Right to Data Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format and transfer it to another data controller.
-
Right to Object: You have the right to object to our processing of your personal information.
-
Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
20. Your Rights Under CCPA
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including:
-
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
-
Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
-
Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
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Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
21. How to Contact Us
If you have any questions about this Privacy Policy, please contact us at support@4lovebirds.com.
